Terms and Conditions
Last updated: April 2026
These Terms and Conditions (“Terms”, “Terms and Conditions”) govern your relationship with https://getwildfit.com website (the “Service”) operated by WILDFIT (“us”, “we”, or “our”).
Please read these Terms and Conditions carefully before using the Service.
Your access to and use of the Service is based on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms and accept all legal consequences. If you do not agree to these terms and conditions, in whole or in part, please do not use the Service.
1. Purchases
1.1. If you wish to purchase any product or service made available through the Service (“Purchase”), you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
1.2. You represent and warrant that: (i) you have the legal right to use any credit card(s) or other payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
1.3. By submitting such information, you grant us the right to provide the information to third parties for purposes of facilitating the completion of Purchases.
1.4. We reserve the right to refuse or cancel your order at any time for certain reasons including but not limited to: product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
1.5. We reserve the right to refuse or cancel your order if fraud or an unauthorised or illegal transaction is suspected. We will not be held responsible or liable for any failure for the Purchase to complete, or any resulting loss or damages to you.
2. Availability, Errors and Inaccuracies
2.1. In order to provide exceptional service, and accuracy, we regularly update the products and services on the Service.
2.2. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.
2.3. Despite our best efforts, the products or services available on our Service may have an error regarding the price, be inaccurately described, or be unavailable.
2.4. We may experience delays in updating information on the Service and in our advertising on other websites.
3. Accounts
3.1. When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
3.2. You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
3.3. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
3.4. You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trade mark that is subject to any rights of another person or entity other than you without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.
4. Copyright Policy
4.1. We respect the intellectual property rights of others. It is our policy to respond to any claim that Content posted on the Service infringes the copyright or other intellectual property infringement (“Infringement”) of any person.
4.2. If you are a copyright owner, or authorized on behalf of one, and you believe that the copyrighted work has been copied in a way that constitutes copyright infringement that is taking place through the Service, you must submit your notice in writing to the attention of “Copyright Infringement” of support@getwildfit.com and include in your notice a detailed description of the alleged Infringement.
4.3. You may be held accountable for damages (including costs and attorneys’ fees) for misrepresenting that any Content is infringing your copyright.
5. Intellectual Property
5.1. The Service and all contents, including but not limited to text, images, graphics or code are the property of WILDFIT and are protected by copyright, trademarks, database and other intellectual property rights. You may display and copy, download or print portions of the material from the different areas of the Service only for your own non-commercial use, or to place an order with WILDFIT. Any other use is strictly prohibited and may violate copyright, trademark and other laws. These Terms do not grant you a license to use any trademark of WILDFIT or its affiliates. You further agree not to use, change or delete any proprietary notices from materials downloaded from the Service.
6. Links To Other Websites
6.1. The Service may contain links to third-party web sites or services that are not owned or controlled by WildFit.
6.2. WILDFIT has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that WildFit shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such websites or services.
6.3. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.
7. Termination
7.1. We may terminate or suspend access to our Service immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, if you breach the Terms.
7.2. All provisions of the Terms shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
7.3. Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may simply discontinue using the Service.
8. Indemnification
8.1. You agree to indemnify, defend and hold harmless WildFit, its principals, officers, directors, representatives, employees, contractors, licensors, licensees, suppliers and agents, from and against any claims, losses, damages, obligations, costs, actions or demands.
8.2. These include but are not limited to: (a) legal and accounting fees resulting from your use of the Service; (b) your breach of any of these Terms; (c) anything you post on or upload to the Service; and (d) any activity related to your account. This includes any negligent or illegal conduct by you, any person or entity accessing the Service using your account whether such access is obtained via fraudulent or illegal means.
9. Limitation Of Liability
9.1. WILDFIT, its directors, employees, partners, agents, suppliers, or affiliates, shall not be liable for any loss or damage, direct or indirect, incidental, special, consequential or punitive damages, including without limitation, economic loss, loss or damage to electronic media or data, goodwill, or other intangible losses, resulting from (i) your access to or use of the Service; (ii) your inability to access or use the Service; (iii) any conduct or content of any third-party on or related to the Service; (iv) any content obtained from or through the Service; and (v) the unauthorized access to, use of or alteration of your transmissions or content, whether based on warranty, contract, tort (including negligence) or any other claim in law, whether or not we have been informed of the possibility of such damage, and even if a remedy set forth herein is found to have failed of its essential purpose.
10. Disclaimer And Non-Waiver of Rights
10.1. WILDFIT makes no guarantees, representations or warranties of any kind as regards the website and associated technology. Any purportedly applicable warranties, terms and conditions are excluded, to the fullest extent permitted by law. Your use of the Service is at your sole risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis. The Service is provided without warranties of any kind, whether express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, non-infringement or course of performance, except as provided for under the laws of any province in Canada. In such cases, the provincial law shall apply to the extent necessary.
10.2. WILDFIT, its subsidiaries, affiliates, and its licensors do not warrant that a) the Service will function uninterrupted, secure or available at any particular time or location; b) any errors or defects will be corrected; c) the Service is free of viruses or other harmful components; or d) the results of using the Service will meet your requirements.
10.3. If you breach any of these Terms and WILDFIT chooses not to immediately act, or chooses not to act at all, WildFit will still be entitled to all rights and remedies at any later date, or in any other situation, where you breach these Terms. WildFit does not waive any of its rights. WildFit shall not be responsible for any purported breach of these Terms caused by circumstances beyond its control. A person who is not a party to these Terms shall have no rights of enforcement.
10.4. You may not assign, sub-license or otherwise transfer any of your rights under these Terms.
11. Data Protection and Privacy
11.1. For the purposes of applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR), the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, the California Consumer Privacy Act (CCPA), and other applicable regional or national data protection legislation, WILDFIT will act as a Data Controller in respect of personal data collected and processed through its websites, platforms, and official systems in connection with WILDFIT Programs.
11.2. Personal data collected by WILDFIT may include, but is not limited to, identification information (such as name and email address), program participation data, and, where voluntarily provided, health-related information and progress data (including measurements and photographs). Such data will be processed in accordance with WILDFIT’s Privacy Policy.
11.3. Participants acknowledge that participation in WILDFIT Programs may involve the voluntary provision of personal data, including data that may be considered sensitive under applicable data protection laws. By participating in WILDFIT Programs and providing such information, participants consent to its processing for the purposes of delivering coaching, program functionality, and related support services, as further described in the Privacy Policy.
11.4. WILDFIT implements reasonable administrative, technical, and organizational measures to protect personal data; however, participants acknowledge that no system can be guaranteed to be completely secure.
11.5. Participants retain all rights available under applicable data protection laws, including rights of access, correction, deletion, and restriction of processing, as described in the Privacy Policy.
11.6. Where personal data is shared within WILDFIT Programs (including within coaching environments, forums, or group interactions), participants acknowledge that such sharing may be visible to coaches and other participants as part of the program experience. Participants agree that they will not share, reproduce, or distribute the personal data of other participants outside of the program environment.
11.7. Nothing in these Terms shall be construed as extending WILDFIT’s role as Data Controller to personal data collected, stored, or processed independently by coaches or third parties outside of WILDFIT’s systems.
12. Exclusions
12.1. As set out, above, some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you. Provincial laws of Canada may apply to certain products and service provided.
13. Governing Law
13.1. These Terms shall be governed by, and interpreted and enforced in accordance with, the laws in the Province of Alberta and the laws of Canada, as applicable.
13.2. If any provision of these Terms is held to be invalid or unenforceable by a court of competent jurisdiction, then any remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements, oral or otherwise, regarding the Service.
14. Changes
14.1. We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
14.2. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, in whole or in part, please stop using the website and the Service.
15. No Medical Treatment Disclaimer
15.1. WILDFIT is not acting as your physician, dietitian, nutritionist, or other health care professional through this website. Our goal is to help prevent chronic disease by educating people about how to make positive changes in their lifestyle habits. The information provided on this site is educational in nature and intended for general informational purposes only, and is not intended as a substitute for specific advice from your physician, dietitian, nutritionist, or other health care professional. Information on this site has not been evaluated by the U.S. Food and Drug Administration. Always consult with your physician, dietitian, nutritionist, and/or other health care professional before changing your diet and/or beginning an exercise program.
16. Program-Specific Terms and Membership Policies
16.1 WILDERBODY Memberships
On rare occasions, discounts or promotions may be offered for WILDERBODY memberships. The conditions of such promotions are separate from the other Terms and Conditions listed above.
16.2 WILDFIT and WILDERBODY Challenges
WILDFIT provides a combination of nutritional education, staged program progression, and behavioral-change coaching designed to support participants in making sustainable lifestyle changes.
Subject to the conditions below, WILDFIT offers a 100% Satisfaction Guarantee.
If you complete the full program and are dissatisfied with your experience or results, we will refund your purchase price.
For purposes of this Satisfaction Guarantee, “completing the program” means meeting the minimum participation requirements outlined below. Completion does not require perfect adherence to the program.
Please note that once your challenge begins, the Satisfaction Guarantee terms below will apply.
Try WILDFIT is a trial of the first 14 days of the full program and is non-refundable.
WILDFIT 2.0 Challenges, Food Freedom Challenge, WILDFIT 3.0, and WILDERBODY Challenges are all subject to these Terms and Conditions once a class begins.
Minimum participation requirements for the Satisfaction Guarantee include:
(a) Watching at least 75% of the WILDFIT/WILDERBODY videos in their entirety.
(b) Completing and uploading the starting, midpoint, and ending measurements.
(c) Completing at least two daily check-ins per week.
(d) Posting any content in the WILDFIT Challenge Facebook group or WILDERBODY Heartbeat groups at least 10 times during the program.
(e) Providing notice of dissatisfaction or lack of progress by emailing support@getwildfit.com at least 30 days prior to the end of the program. Notification for the Food Freedom Challenge must be provided within the first 7 days of the program.
(f) Uploading beginning and ending photographs to your membership account.
(g) If you are receiving live coaching during your WILDFIT Coaching program, attending at least 13 live coaching sessions.
16.3 Digital Programs
All digital programs are non-refundable once purchased. These include, but are not limited to:
GLP-1 Freedom
Hunter and Gatherer’s Spring
Seasonal Rotation Workshop
WILDFIT for the Holidays
Cookbooks and Cookbook Bundles
Summer School
Back to Spring
Additional Program Tracks, including Post-Diabetic and Menopause
16.4 Living WILDFIT Membership
Living WILDFIT memberships are refundable within the first 14 days of a new membership.
Renewal reminder emails are sent 7 days prior to the renewal date. Memberships not canceled prior to renewal are non-refundable.
Living WILDFIT memberships may be canceled in your dashboard under Profile > Billing or at:
https://challenge.getwildfit.com/profile/
16.5 Coaching Memberships
Coaching Memberships require a 3-month commitment and are non-refundable if not canceled prior to the renewal date.
Coaching Memberships may be canceled in your dashboard under Profile > Billing or at: https://challenge.getwildfit.com/profile
16.6 Coaching Certification
Coaching Certification programs are non-refundable after the first 7 days of class.
Contact Us
If you have any questions about these Terms, please contact support@getwildfit.com.
