- THE INFORMATION WE COLLECT FROM YOU
We collect information that you as a user provide to us by filling out forms on the Website, communicating with us via contact forms, responding to surveys, search queries on our search feature, providing comments or other feedback, and providing information when ordering a product or service via the Website. Your information is stored for a period of three years. We review your data once a year and you have the opportunity to have your data removed at any time. If you remain opted in after the three year period we will store your data for another three years.
WHAT DO WE DO WITH YOUR INFORMATION?
We use this data to improve our Website and any of our service offerings. To the extent that you voluntarily provide personal information to us, our systems will associate the automatically collected information with your personal information.
When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.
When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.
From time to time we may use recorded calls for training purposes. By agreeing to purchase our products and participate in our WildFit challenges you are agreeing to have your sessions possibly used in training.
Details on how we may use your information:
- We may use the Personally Identifiable information (such as testimonials) you provide to us along with any computer information we receive to update and/or customize our Website.
- We use Personally Identifiable information you provide us to deliver products, offers and services, process your payments, and register you as a customer.
- Sharing Information with Affiliates and Other Third Parties: We do not sell, rent, or otherwise provide your Personally Identifiable Information to third parties for marketing purposes. We may provide your Personally Identifiable Information to affiliates that provide services to us with regards to our Website. These affiliates will only receive information necessary to provide the respective services and will be bound by confidentiality agreements limiting the use of such information.
Marketing communications: You will receive marketing communications from us if you have:
- Provided your details when you opted-in to any of our landing pages and/or service/product offers.
- Received any of our free guides, educational content, free resources, challenges or program offers.
- Purchased goods or services from us.
- We do ask for your opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by emailing us at firstname.lastname@example.org at any time.
Where you opt out of receiving our marketing communications, this will not apply to personal data provided to us as a result of a product/service purchase, warranty registration, product/service experience or other transactions.
If you wish to be removed from our database and have all Personally Identifiable Information deleted, please email us directly with your request: email@example.com You maintain the right to complain to the Data Protection Authority in your local EU Member State under the GDPR. You have the legal right to ask for a copy of any of your personal data held by Us (where such data is held). Please contact Us for more details at firstname.lastname@example.org.
Under GDPR we will ensure that your personal data is processed lawfully, fairly, and transparently, without adversely affecting your rights. We will only process your personal data when you have given consent to the processing of your personal data for one or more specific purposes.
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at email@example.com.
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
- Infusionsoft and WooCommerce
Our store is hosted on Infusionsoft and WooCommerce. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Infusionsoft’s data storage, databases and the general Infusionsoft application. They store your data on a secure server behind a secure firewall.
Payment: All credit card transactions happen through Stripe and PayPal. No credit card information is store on any of our servers. If you choose to “save my credit card” when using Stripe during checkout, your credit card information is stored on their secure, encrypted, servers and not our site. This allows for the highest level of security for your credit card transactions.
- THIRD-PARTY SERVICES
In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.
For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.
In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
By using Our Site you may also receive certain third party Cookies on your computer or device. Third party Cookies are those placed by websites, services, and/or parties other than Us. We use third party Cookies on Our Site to enhance your experience of our site. Cookies are not integral to the functioning of Our Site.
Here is a list of cookies that we use. We’ve listed them here so you can choose if you want to opt-out of cookies or not.
_session_id, unique token, sessional, Allows WildFit to store information about your session (referrer, landing page, etc).
_secure_session_id, unique token, sessional
storefront_digest, unique token, indefinite If the shop has a password, this is used to determine if the current visitor has access.
- AGE OF CONSENT
By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.
- QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at firstname.lastname@example.org.